Cancellation policy
There is currently no cancellation fee. Please call and cancel or reschedule as far in advance as possible so the time may be offered to someone else.
APPOINTMENT AND CLIENT POLICIES
Clear policies for a comfortable experience
These policies help appointments run smoothly and create a professional, respectful environment for Laura and every client.
CLIENT POLICIES
Policy details
Please contact the office if you have a question about a policy before your appointment.
No-show policy
There is currently no no-show fee, and missed appointments are not deducted from prepayment packages.
Late-arrival policy
Late clients may reschedule or continue with a shortened massage. When sufficient time is available, the full session may still be provided.
Refund policy
Completed massage services and prepayment packages are nonrefundable.
Recording policy
Audio recording, video recording, and photography are not permitted during massage appointments.
Children and service animals
Service animals are welcome. A child may attend when necessary, but the client remains responsible for supervision and a safe, undisrupted appointment.
Health information
Massage is not a substitute for medical diagnosis or treatment. Tell Laura about conditions, injuries, pregnancy, recent procedures, allergies, or other concerns.
Professional conduct
Professional therapeutic massage only. Inappropriate comments, requests, or behavior may result in the session ending immediately.
Privacy
Client contact information, appointment details, and massage preferences are used only to schedule and provide services and are limited to involved staff.